Terms of Service

Last updated: June 21, 2025

1. Acceptance of Terms

By accessing and using TrakTempo ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our time tracking and invoicing platform. The Service is owned and operated by TrakTempo ("we", "us", or "our").

2. Description of Service

TrakTempo provides a web-based time tracking and invoicing platform that allows freelancers and businesses to:

  • Track time spent on client projects
  • Manage clients and projects
  • Generate and send invoices
  • Generate reports and analytics
  • Collaborate with team members within workspaces

3. Account Registration

To use our Service, you must register for an account. When you register for an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately if you discover or suspect any security breaches
  • Take responsibility for all activities that occur under your account

4. Workspace and User Management

Our Service operates on a workspace-based model:

  • All data (clients, projects, time entries, invoices) is scoped to workspaces
  • Users can belong to multiple workspaces
  • Workspace administrators have full control over workspace data and member access
  • Users must respect the workspace permissions and access levels assigned to them

5. Acceptable Use

You agree not to use the Service to:

  • Violate any laws, regulations, or third-party rights
  • Upload or transmit viruses, malware, or any other malicious code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Collect or harvest any personally identifiable information from other users

6. Payment and Billing

For paid features of our Service:

  • You agree to pay all fees associated with your selected plan
  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days notice
  • You are responsible for providing accurate billing information

7. Data Privacy and Security

We take your privacy seriously:

  • Your data is encrypted in transit and at rest
  • We will never sell or share your personal information with third parties
  • You retain ownership of all data you upload to the Service
  • We implement industry-standard security measures to protect your data
  • Our data practices are detailed in our Privacy Policy

8. Intellectual Property

The Service and its original content, features, and functionality are owned by TrakTempo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the data you upload to the Service. By using the Service, you grant us a limited license to use, store, and process your data solely for the purpose of providing the Service to you.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

You may terminate your account at any time through your account settings. Upon termination, your right to use the Service will immediately cease.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

IN NO EVENT SHALL TRAKTEMPO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@traktempo.com
Address: #14-04 Singapore Business Federation Center
160 Robinson Road
Singapore, Singapore

By using TrakTempo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.