Privacy Policy

Last updated: June 20, 2025

Introduction

TrakTempo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time tracking and invoicing software.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, such as:

  • Name and email address
  • Company/business information
  • Billing and payment information
  • Time tracking data and project information
  • Client and invoice details

Usage Information

We automatically collect certain information when you use TrakTempo:

  • Log data (IP address, browser type, operating system)
  • Usage patterns and feature interactions
  • Performance and error data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to customer service requests
  • Improve our services and develop new features
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure development practices

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With your consent
  • To comply with legal obligations
  • With service providers who assist in our operations
  • In connection with a business transfer or merger

Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Export your data in a portable format

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When determining retention periods, we consider legal obligations, dispute resolution, and service improvement needs.

Children's Privacy

TrakTempo is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@traktempo.com
Website: https://traktempo.com